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Welcome to Libre Support

FreeStyle Libre sensor-based glucose monitoring systems send accurate glucose readings to your app1 every minute.2 At Libre Support, we can help you make the most of your new FreeStyle Libre system at your own pace.

Choose an option below to get started now

Watch: Get Started with the FreeStyle Libre Systems

This helpful video shows you how to download your FreeStyle Libre app,1 apply the sensor, access glucose reports, and set up optional alarms3 to alert you the minute your glucose is too low or too high.

How to Set Up the App and Start Sensor

Watch More Tutorials

For more helpful tips on how to make the most of your FreeStyle Libre system, join MyFreeStyle today.

Get Support Now with the FreeStyle Libre Systems

Want to speak to someone today about your new FreeStyle Libre sensor, the app or do you have other questions about product features? Our customer care team can get you the answers you need about your new FreeStyle Libre system.

Call Now at 1-866-Libre4U (1-866-542-7348)
Monday-Friday 8 AM to 9 PM EST, 
Saturday-Sunday 9 AM to 5 PM EST

Downloading the FreeStyle Libre 3 app?

If you are an existing FreeStyle Libre systems user you can use the same login and password for the FreeStyle Libre 3 App.1 Just click on “” on the first screen and login as you would on the FreeStyle Libre 2 App.1

If you are new to FreeStyle Libre systems, click “Get Started Now” on the first screen to create a new account.

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Join the MyFreeStyle Program Today

Don’t forget to join the over 70,000 Canadians who get the most out of their FreeStyle Libre system with MyFreeStyle. We are with you every step of the way.

Schedule a Call Back for Support with the FreeStyle Libre Systems

Schedule a call with our customer care team if you require assistance with your new FreeStyle Libre sensor, the app, how to access glucose reports, set optional alarms and more. Provide a few details below, and we will call you at a day and time convenient for you.

Your personal information will not be used for any other purpose other than this program. You acknowledge and agree that anonymous and aggregated information may be used by Abbott to assess the program; including, without limitation, program performance analysis, data reporting.

*Mandatory fields


We’re currently unable to offer same-day callbacks.

Due to time zone differences, province is required to select your preferred time of call.

Email Address is required to confirm your call appointment.

For more helpful tips on how to make the most of your FreeStyle Libre system, join MyFreeStyle today.

The FreeStyle Libre 2 flash glucose monitoring system is indicated for measuring interstitial fluid glucose levels in people aged 4 years and older with diabetes mellitus. Always read and follow the label/insert.

The FreeStyle Libre 3 Flash Glucose Monitoring System (FreeStyle Libre 3 Reader or FreeStyle Libre 3 app used with FreeStyle Libre 3 Plus Sensor) is indicated for measuring interstitial fluid glucose levels continuously in people aged 2 years and older with diabetes mellitus. Always read and follow the label/insert.

1. The FreeStyle Libre systems apps are only compatible with certain mobile devices and operating systems. Please check our website for more information about device compatibility before using the apps. Use of the FreeStyle Libre systems apps requires registration with LibreView.
2. FreeStyle Libre 2 User's Manual/Data on file, Abbott Diabetes Care. Inc.
3. Notifications will only be received when alarms are turned on and the sensor is within 6 meters unobstructed of the reading device.
4. Applies to FreeStyle Libre systems users paying cash or those eligible for private insurance with out-of-pocket costs. Eligibility and savings amount may vary.